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Outsourced Servicing Associate I

Job Description
SoFi is seeking to hire a Outsourced Servicing Associate. This role reports to the Director of Outsourced Servicing.
SoFi engages outsourced servicers who perform Student Loan & Mortgage servicing oversight, including loan collection activity--post charge off. In this role, you'll complete recurring activities to support business needs and the relationships with these servicers. Additionally, you'll be presented with the opportunity to be involved in the development of processes and procedures to advance these efforts. A strong attention to detail, a proven record in taking initiative and problem solving skills is required. An aptitude for developing reporting and presenting a plus. Some weekend work will be required.
By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members' interests. Our goal is to be the center of our members' financial lives. We created student loan refinancing, addressing the biggest financial challenge this new generation has through a new approach to lending. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products. As the company has grown, we've been able to help more people with these tools.
SoFi is a new kind of finance company taking a radical approach to lending, wealth management and insurance. From unprecedented products and tools to faster service and open conversations, we're all about helping our members get ahead and find success. Whether they're looking to buy a home, save money on student loans, ascend in their careers, or invest in the future, the SoFi community works to empower our members to accomplish the goals they set and achieve financial greatness as a result. Having raised nearly $2 billion in funding since 2011 and boasting over 400,000 members and 1,300 employees, SoFi's future is bright.
Responsibilities will include:
Engagement in oversight of SoFi's outsourced Servicers
Mortgage loan boarding processes
Student Loan & Mortgage boarding validation
Facilitating the service release of sold mortgages
Review: Approve/Deny- forbearance and deferment applications for Student Loan Borrowers
3rd party default loan placement/oversight/review, etc.
Acting as a liaison between SoFi and outsourced servicers to meet the needs of members, Investors, and other internal partners as needed
Benefits
Catered lunches, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages, bonuses.
Flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
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